Budget Based Rates
Information About Rate Changes
The East Valley Water District Board of Directors adopted a budget based rated billing structure (effective June 1, 2015) designed to consider the unique water needs of each customer, and to allow the lowest cost water to be utilized for essential use indoors. This customized approach gives families and businesses an allocation of water based upon their unique indoor and outdoor water needs while also encouraging conservation.
As part of its commitment to a transparent operation, EVWD is connecting with its customers to inform them of this proposed change. We want to provide clear explanation of why rates need to change and detail the reasons behind the rising costs of water service.
Our mission is to inform our ratepayers.
Variances are a way to ensure fair and accurate water budgets for all customers, even those with unique circumstances.
East Valley Water District understands the variety of water needs of our community, and is committed to treating all our customers respectfully. The District has developed a variance policy that budgets additional water for licensed care facilities, medical needs, larger number of people in a household and other unique circumstances.
EVWD's Leak Credit Program Will Help Fix Leaks and Adjust Bills
In addition to wasting precious resources, water leaks can result in unexpected, high bills. EVWD’s proposed water budget rate structure enables the District to work with customers that have taken steps to repair large water leaks.