Budget Based Rates
Information About Rate Changes
The East Valley Water District Board of Directors adopted a budget based rated billing structure (effective June 1, 2015) designed to consider the unique water needs of each customer and to allow the lowest cost water to be utilized for essential use indoors. This customized approach gives families and businesses an allocation of water based upon their unique indoor and outdoor water needs while also encouraging conservation.
As part of its commitment to a transparent operation, EVWD is connecting with its customers to inform them of this proposed change. We want to provide a clear explanation of why rates need to change and detail the reasons behind the rising costs of water service.
Our mission is to inform our ratepayers.
In order to identify the exact costs impacting customer’s water bills, the District commissioned a detailed cost of service analysis by independent financial experts. This study identified a number of key factors that are driving rate increases such as:
- Rising treatment and energy costs
- Impacts of regulation and legislation
- Drought and conservation measures
- Need to construct additional water storage for reliability
- Need to perform critical upgrades and replacement to the water system
To view the Water and Wastewater Rate Study Report, click here.
Explaining Rising Costs
Water rates are influenced by a wide variety of factors, from the cost of maintaining and replacing pipelines to the energy involved in moving water throughout the system. To learn more, click here.
Variances are a way to ensure fair and accurate water budgets for all customers, even those with unique circumstances.
East Valley Water District understands the variety of water needs of our community and is committed to treating all our customers respectfully. The District has developed a variance policy that budgets additional water for licensed care facilities, medical needs, larger number of people in a household and other unique circumstances.
Leak Credit Program
EVWD's Leak Credit Program Will Help Fix Leaks and Adjust Bills
In addition to wasting precious resources, water leaks can result in unexpected, high bills. EVWD's proposed water budget rate structure enables the District to work with customers that have taken steps to repair large water leaks.