How does the district ensure that meter readings are correct?

Our meter readers use handheld computers to allow the reading to instantly record. If the reading is excessively high or low, the computer will alert the meter reader to double-check the reading. However, the District is in the process of changing out the meters to an Automated Metering Infrastructure for more information please click here.

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1. How do I start new service?
2. Can I get an extension on my bill?
3. What are the district’s normal customer service business hours?
4. What should I do if I need emergency service?
5. Why does it seem to take the District time to fix a leak?
6. What are the best times to call or come in for customer service?
7. Where is the customer service department located?
8. What should I do if I have a concern about the quality of my water?
9. Can I test my own water at home?
10. Why would the water pressure at my house sometimes seem abnormally low or high?
11. How does the district ensure that meter readings are correct?
12. How can we help keep our water clean?
13. How can customers save money on their water bills?
14. How many days are in the billing cycle?